We aim to provide you with the highest quality product to meet your exact requirements.
If there is a problem with the product/s you have ordered from us, we will make every reasonable effort to correct it.
If the product is faulty due to a manufacturers fault, we will ask you to return it to us so that we can work with our suppliers to provide a replacement.
We expect our prints to retain their colour and quality. If you experience any problem with colour or quality after the first wash, we will ask you to return your garment for testing and provide a replacement if the problem is caused by an error on our part.
Before printing, we will send you a visual proposal and ask you to approve your choice of product, and agree to the final design. Once you have agreed to a product and design, we will begin printing and will be unable to cancel your order.
Please take the time to carefully read all of the product information and review your design so that we can get it right for you. If you have any questions about your order before making final confirmation, please don’t hesitate to contact us.
You may cancel your order at any time up to the point of giving your final approval to go to print.
If we are printing on your garments, we take every care possible to make sure of their condition. We can not accept any responsibility for your products – though we will take every care to ensure it is returned in the condition you expect. We can not offer refunds on issue with your garments.